Why have I lost access to all the additional features that come with my Mia Health subscription?

We often get this question when a user logs out of the app and then creates a new user instead of logging back in with the original user.

If you suspect this might be the case for you, try logging out by pressing "You" at the bottom right of the Mia Health app

Tap the gear icon in the top right corner

Then scroll down and press "Log out".

Afterward, log back in with a different email address or with your Apple ID or Google account.

If you still can't access the features, please contact our customer support for assistance.

If you didn’t find the answer to your question, feel free to contact our user support.